Returns & Exchanges
At DTLR Supply, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If your purchase doesn't meet your expectations, our streamlined process ensures a quick exchange or refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the original, unworn items with all tags attached into the shipping mailer and include the provided packing slip.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund or ship out your exchange within 5-7 business days.